Shipping Policy

Last Updated: October 24, 2026

Thank you for shopping with Pevixo!

We are committed to providing a smooth, reliable, and transparent shopping experience. Below you'll find everything you need to know about our shipping and delivery process.

1. Order Processing

All orders are typically processed within 1–3 business days after payment confirmation.

• Orders are processed Monday through Friday, excluding public holidays.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once your order ships, you will receive a confirmation email with tracking information when available.

2. Shipping & Delivery Times

We work with shipping partners to ensure your order reaches you as efficiently as possible.

Important: Delivery estimates do not include the 1–3 business days required for order processing.

Shipping times may vary depending on your location, carrier operations, customs clearance, and other circumstances beyond our control.

3. Shipping Costs

Shipping fees are calculated and displayed at checkout before your order is confirmed.

If free shipping is available for your order, it will be clearly indicated during checkout.

There are no hidden shipping charges from Pevixo after checkout. International customs duties and import taxes may apply separately.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking details when available.

Please allow 2–5 business days for tracking information to become available or update.

If you need assistance tracking your order, please contact our customer support team.

5. Incorrect Shipping Address

Please ensure your shipping address is accurate and complete before placing your order.

If you notice an error, contact us immediately at support@pevixo.com.

We will do our best to accommodate address changes before shipment. However, changes cannot be guaranteed once an order has been processed or dispatched.

6. Shipping Delays

While we strive to deliver every order on time, occasional delays may occur due to:

• Severe weather conditions

• Carrier disruptions or high shipping volumes

• Customs inspections and clearance

• Public holidays

• Other unforeseen circumstances

If your package is taking longer than expected, please reach out to us. We will be happy to assist you.

7. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us at support@pevixo.com.

To help us resolve the issue efficiently, please provide:

• Your order number

• A brief description of the issue

• Photos of the damaged product and packaging, if applicable

Our customer support team will review your request and work toward an appropriate resolution.

8. International Customs & Duties

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

Unless otherwise specified at checkout, these charges are the responsibility of the customer.

Contact Us

Have questions about your order? We're here to help.

If you have any questions regarding shipping, delivery, or order tracking, please don't hesitate to contact us.

Email: support@pevixo.com

Website: https://pevixo.com

Support Response Time: Within 24–48 business hours (target)

Thank you for choosing Pevixo. We appreciate your trust and look forward to serving you again.